JUMP TO SOLUTION Solved

Original topic:

Messages app crashing

(Topic created: 05-29-2024 01:59 PM)
2965 Views
Papyrus16
Pilot
Options
Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
NaLah8
Constellation
Options
Samsung Apps and Services
Thank you so much. This worked for me.
MsAlxis
Constellation
Options
Samsung Apps and Services

Disabled Google meet as well and now my messaging is working

 

fishercrew
Constellation
Options
Samsung Apps and Services
Thank you! This worked for me too.
IrakliGetsa
Constellation
Options
Samsung Apps and Services

 Thanks! I did it and messages works fine. 👍

Txtrainergrl1
Constellation
Options
Samsung Apps and Services
This worked for me too! Thanks
KB9
Constellation
Options
Samsung Apps and Services

It worked for me as well, thanks! 

ediet
Constellation
Options
Samsung Apps and Services
Wow, worked right away. I'm glad I saw your post & didn't go through all the other steps that were mentioned. Thanks!!
Misskitty9
Constellation
Options
Samsung Apps and Services
Thank you for the solution to the fix. My message app stopped working yesterday and I did disabled the Google meet which I never used and now it works !
userhns8X9Ryu2
Constellation
Options
Samsung Apps and Services
This worked for me also. Just now.
snailbob
Constellation
Options
Samsung Apps and Services
I fixed it thanks to you
0 Likes
Reply