Original topic:

Messages app crashing

(Topic created: 05-30-2024 06:01 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
HFO
Constellation
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Samsung Apps and Services
Having same problem, getting frustrated. Seems we could get a message saying why.
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mikeranger
Constellation
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Samsung Apps and Services
My app keeps crashing too they need to send an update and fix that s***
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userxJKJoWVsIT
Constellation
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Samsung Apps and Services
Having the same issue that started May 29, 2024. Thank you for posting the work around. Nothing else worked.
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Jcan341
Constellation
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Samsung Apps and Services
My issue started after a recent update
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dynagirl
Cosmic Ray
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Samsung Apps and Services
Is there an estimated time on when this will be corrected.
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userB9XfCt0axy
Constellation
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Samsung Apps and Services
I hate this app crashing every time I text. I tried un-installed. Clearing cache. HELP
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oma5
Constellation
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Samsung Apps and Services
It worked thanks
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Miskey
Constellation
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Samsung Apps and Services
I am having the same issue and have completed every troubleshooting and maintenance steps that I can think of. I have temporarily installed an alternative application so that I interact with messages.
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saleemnasir
Constellation
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Samsung Apps and Services

The samsung messages app keeps crashing.

No help by restarting the phone.

Need help

ChrisDc2
Cosmic Ray
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Samsung Apps and Services
Go to Google Play Store -> Account -> Manage apps and device -> Manage, on the installed filter Find “Android Auto”, “Android AI Core” and potentially “Google Meet”select both then press trash icon, it will ask if you want to uninstall updates for the apps and click uninstall, now go to the messages app. Your issue is now resolved! Please share!