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Constellation

Notification of Deletion of Data in Samsung Cloud

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Recieved an email "Notification of Deletion of Data in Samsung Cloud" saying my data would be deleted in a couple of days from the date of the email.

If this is not a scam then it sure is doing a good impression of one.

Does anyone know if it is real and, if so, what to do about it?

1 SOLUTION

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Samsung Care Ambassador

Re: Notification of Deletion of Data in Samsung Cloud

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Hey, 

I received that email from Samsung a long time ago. As Long as your using Samsungs cloud storage you shouldn't have to worry. I use Samsung Cloud Drive primarily. I have a few gallery albums syncing. Every once in a while I do a manual backup of some apps. And a few apps are auto syncing like Samsung pass, notes, etc.

Best regards, 

CLF 

T-mobile

Galaxy S9 SM-G960U 

G960USQS7CSK3

Security Patch Level

December 1st , 2019

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5 REPLIES 5
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Cosmic Ray

Re: Notification of Deletion of Data in Samsung Cloud

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Yeah I had the same email couple of months ago but nothing happend

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Samsung Care Ambassador

Re: Notification of Deletion of Data in Samsung Cloud

JUMP TO SOLUTION

Hey, 

I received that email from Samsung a long time ago. As Long as your using Samsungs cloud storage you shouldn't have to worry. I use Samsung Cloud Drive primarily. I have a few gallery albums syncing. Every once in a while I do a manual backup of some apps. And a few apps are auto syncing like Samsung pass, notes, etc.

Best regards, 

CLF 

T-mobile

Galaxy S9 SM-G960U 

G960USQS7CSK3

Security Patch Level

December 1st , 2019

View solution in original post

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Astronaut

Re: Notification of Deletion of Data in Samsung Cloud

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Hi! recently my S8 was stolen and just 2 days later i got this email on my secondary email(which i did not use to create my samsung account), now how can I upload or sync any photos since i am currently using another company's phone. Help would be appreciated.

 

thanks

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Samsung Moderator
Samsung Moderator

Re: Notification of Deletion of Data in Samsung Cloud

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@userWPsyxBla8V We recommend that you call in and talk to our accounts department 855-795-0509

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Astronaut

Re: Notification of Deletion of Data in Samsung Cloud

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I am based in the United Kingdom. I would like to recover any photos that are in the Samsung Cloud. I am currently using another phone, but would like my photos back.

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