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Constellation

Notification of Deletion of Data in Samsung Cloud

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Recieved an email "Notification of Deletion of Data in Samsung Cloud" saying my data would be deleted in a couple of days from the date of the email.

If this is not a scam then it sure is doing a good impression of one.

Does anyone know if it is real and, if so, what to do about it?

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Samsung Care Ambassador

Re: Notification of Deletion of Data in Samsung Cloud

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Hey, 

I received that email from Samsung a long time ago. As Long as your using Samsungs cloud storage you shouldn't have to worry. I use Samsung Cloud Drive primarily. I have a few gallery albums syncing. Every once in a while I do a manual backup of some apps. And a few apps are auto syncing like Samsung pass, notes, etc.

Best regards, 

CLF 

T-mobile

Galaxy S9 SM-G960U 

G960USQS7CSK3

Security Patch Level

December 1st , 2019

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18 REPLIES 18
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Cosmic Ray

Re: Notification of Deletion of Data in Samsung Cloud

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Yeah I had the same email couple of months ago but nothing happend

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Samsung Care Ambassador

Re: Notification of Deletion of Data in Samsung Cloud

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Hey, 

I received that email from Samsung a long time ago. As Long as your using Samsungs cloud storage you shouldn't have to worry. I use Samsung Cloud Drive primarily. I have a few gallery albums syncing. Every once in a while I do a manual backup of some apps. And a few apps are auto syncing like Samsung pass, notes, etc.

Best regards, 

CLF 

T-mobile

Galaxy S9 SM-G960U 

G960USQS7CSK3

Security Patch Level

December 1st , 2019

View solution in original post

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Asteroid

Re: Notification of Deletion of Data in Samsung Cloud

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Hi! recently my S8 was stolen and just 2 days later i got this email on my secondary email(which i did not use to create my samsung account), now how can I upload or sync any photos since i am currently using another company's phone. Help would be appreciated.

 

thanks

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Samsung Moderator
Samsung Moderator

Re: Notification of Deletion of Data in Samsung Cloud

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@userWPsyxBla8V We recommend that you call in and talk to our accounts department 855-795-0509

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Cosmic Ray

Re: Notification of Deletion of Data in Samsung Cloud

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There are so many alternatives there's Dropbox there's OneDrive for Microsoft which sends them currently is joining with, there's mega...etc just searched cloud storage in play store 

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Constellation

Re: Notification of Deletion of Data in Samsung Cloud

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I received the same email today. This is not the first timewhat is going on?  I cannot access my Samsung Cloud?  I need help. 

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Asteroid

Re: Notification of Deletion of Data in Samsung Cloud

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Same


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Cosmic Ray

Re: Notification of Deletion of Data in Samsung Cloud

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Hello CLF. Heads up, "...As Long as your using...", should be either you are or you're. That which follows your belongs to the person you are conversing with. Yes, when speaking, your and you're sound the same. Writing those two words they are not the same each having completely different meanings and usage. Also, in writing your for you are or you're is an all to common spelling and grammar error. Please do not take offence to my comment, truly hope it helps you. Cordially.

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Astronaut

Re: Notification of Deletion of Data in Samsung Cloud

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I am based in the United Kingdom. I would like to recover any photos that are in the Samsung Cloud. I am currently using another phone, but would like my photos back.

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