Phone app Crashing after One UI 6.0 update.

[text1]

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing

Call app Crashing 

Phone app Crashing

These are the pop ups showing up.

 Need to fix ASAP 

[Sheila11]

Agree, fix it instead of forcing the update! I live in country so not just so easy to get new SIM

[jlane232]

Mine did this exact same thing.....pulling my sims card for 30 mins and then putting it back seemed to fix mine.  Have you tried that?

[userHNk25t93gV]

My AT&T S22 Ultra update to One UI 6 was downloaded and applied this morning. No problems!

Also checked for & applied pending software updates on both the Galaxy Store and Google Play Store.

As a matter of routine, I always follow with a power down and forced clearing of the phone's cache.

Memory utilization looks far better now than it has looked for months! Happy dat!

[usernIImtR6iTa]

If you have an S22 and have issues with your calls try doing this and after restart your phone. This fixed my calling issues. 

This will reset your settings. You can do that from Settings> General management> Reset> Reset all Settings.

Hope this helps!

[pyelamo]

Doesn't work... already tried, no changes

[usernIImtR6iTa]

Did you try to clear the cache from the phone app itself. I did do that before I did the reset.

[pyelamo]

Yes, I did that too, didn't work neither

[usernIImtR6iTa]

I was told by support team that you can download Google phone app for now to make calls but if the problems didn't work after these steps to try this last one and if it don't fix it you have to go into a store.

Here are the steps : Go to Settings >> Apps >> Tap on three dots on the top right >> Reset app preferences >> Reset.

[pyelamo]

Thanks for your help! I will download Google Phone now, I need to be able to work 😫

[usernIImtR6iTa]

Absolutely! I'm sorry the other steps didn't help you! I hope the last one does. Good luck!