JUMP TO SOLUTION Solved

Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
165304 Views
text1
Cosmic Ray
Options
Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
JUMP TO SOLUTION
631 Replies
andriodlover
Cosmic Ray
Options
Samsung Apps and Services
They told me they would cover the cost. I would just report it. The more that its reported, the developers will get word and know its a problem.
0 Likes
Reply
timclements5
Cosmic Ray
Options
Samsung Apps and Services

Reported it as well and they told me to go into a service center or keep checking for security patch updates to come from Devs. Still really frustrating, so im going to a service center in El Salvador with limited spanish. Wish me luck! 

0 Likes
Reply
DDQ50
Cosmic Ray
Options
Samsung Apps and Services
me problem workaround is to install google phone and set as default and you can make and receive calls but Samsung needs to fix this asap

https://play.google.com/store/apps/details?id=com.google.android.dialer
timclements5
Cosmic Ray
Options
Samsung Apps and Services

yeah i did that and doesnt work for me. Just crashes like the normal phone app

0 Likes
Reply
timclements5
Cosmic Ray
Options
Samsung Apps and Services

i also tried switching to windows launcher OS didn't work either. Google phone app is set to default and still crashes... 

0 Likes
Reply
DDQ50
Cosmic Ray
Options
Samsung Apps and Services
It works great for me. The firsr time call went to vm. But went into settings for app set up normals settings and everything google phone works. You gotta set it as your default
0 Likes
Reply
timclements5
Cosmic Ray
Options
Samsung Apps and Services

Yep did all that - nada. Im having a great day with this... not 🙂 

0 Likes
Reply
Coastie177
Constellation
Options
Samsung Apps and Services

Google phone app works for me, just not the app I want to use. But works considering the issues.

0 Likes
Reply
lizpie
Asteroid
Options
Samsung Apps and Services
Hate to say they made me factory reset and it worked just make sure to Samsung back up
0 Likes
Reply
ladyNIN
Cosmic Ray
Options
Samsung Apps and Services
I can't use my Bluetooth, phone, texts, nothing. Someone said use Google phone and message as a fix..but even that doesn't work. This is awful. It's basically a camera right now. Nothing else works.
0 Likes
Reply