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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
userS4eNLdeRin
Constellation
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Samsung Apps and Services

Had the same issues found possible solution on another thread. Set up your secure folder first and then do safe mode, clear cache partition and then fix apps. Worked on my s22.

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Dx4227
Asteroid
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Samsung Apps and Services
I cant answer calls or hang them up. When I get a call or try to call someone it constantly crashes and flashes white over and over again. Samsung needs to fix this immediately as this is very bad for people who use thier phone for work and more.
notforhire
Honored Contributor
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Samsung Apps and Services

now that you've updated to One UI 6, you'd do well to clear your cache partition from the recovery menu. also, maybe force stop your dialer app and re-open it, after clearing the cache in the app's storage. just a couple of trouble shooting steps.

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Robin621k
Neutron Star
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Samsung Apps and Services
Who is your carrier, it seems most people with this issue are on AT&T.
Until there is a fix from AT&T, I suggest downloading Google https://play.google.com/store/apps/details?id=com.google.android.dialer
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HoosierComputerGuy
Constellation
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Samsung Apps and Services
I have exact same problem ..
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ABishop95
Cosmic Ray
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Samsung Apps and Services
  • Phone app not working since One UI 6 update. 
  • Glitching after update 
  • Phone error messages 
  • PLEASE HELP
The Big Z
Asteroid
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Samsung Apps and Services

I'm having exactly the same issue on my ATT Samsung s22 ultra after the update today.

Gmichalak
Asteroid
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Samsung Apps and Services
Same issue on my phone.
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Dx4227
Asteroid
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Samsung Apps and Services
Same here my phone app when I call someone it will flash to my homesceeen then to white over and over again. I can't answer or hangup calls. I just keep getting constant errors
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ABishop95
Cosmic Ray
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Samsung Apps and Services
Same here