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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
danielle44
Asteroid
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Samsung Apps and Services
I am having the same issue, have you been able to get it fixed and if so how?
shar3560
Constellation
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Samsung Apps and Services
No I have not been able to get it fixed yet. But as soon as I'm done with my appointment this morning. I plan on stopping by best buy and see if they can possibly help me
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BayouBoy3
Galaxy
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Samsung Apps and Services
Try another phone app. Google phone, Drupe, etc.... if that doesn't work try clearing your cache.
Mo73
Asteroid
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Samsung Apps and Services
Many are downloading the Google phone app. AT&T is directing us to Samsung. Samsung tells us to call AT&T 🤦🏿‍:female_sign:
BayouBoy3
Galaxy
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Samsung Apps and Services
LOL, are you serious?
Mo73
Asteroid
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Samsung Apps and Services
Lol I promise. I almost start cussin'
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Katgirl777
Constellation
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Samsung Apps and Services
Ditto to the above comment. This latest update has ruined my phone call functions. And it's a holiday. I'm pretty upset! Help Samsung!!!
Cully734
Constellation
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Samsung Apps and Services
Anybody else experiencing this my phone keeps crashing while on on calls. It flashes constantly I have the galaxy 22 ultra and this last update killed my phone. Need help quick because I use my phone for work and it's horrible I can't see who's calling or anything. 
big_oh_tea
Cosmic Ray
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Samsung Apps and Services
Yup. Same here. Since I updated to Android 14 I can't make calls. The app flashes. Also the phone app doesn't appear on my screen when I receive calls as well.

I have a S22 Ultra.
Raiden36
Cosmic Ray
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Samsung Apps and Services
Download Google Phone as a workaround to place calls while they fix the other phone calling app 😁👍