JUMP TO SOLUTION Solved

Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
165046 Views
text1
Cosmic Ray
Options
Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
JUMP TO SOLUTION
631 Replies
pyelamo
Cosmic Ray
Options
Samsung Apps and Services
Same issue here. I have been looking for a solution but nothing yet.

The only workaround is installing Google Phone App and setting it up as a default for phone. In that way you will be able to answer and make calls.
Options
Samsung Apps and Services
That's what I was thinking too, thank you for confirming that 🙂
0 Likes
Reply
userofuFItQWr2
Asteroid
Options
Samsung Apps and Services
Following.. Same issue
userofuFItQWr2
Asteroid
Options
Samsung Apps and Services
I'm texting with Samsung support so we'll see what comes from it
ABishop95
Cosmic Ray
Options
Samsung Apps and Services
Need to download Google phone app until they fix the errors in the latest update
userofuFItQWr2
Asteroid
Options
Samsung Apps and Services
That's what they did. Remoted into my device and downloaded Google Phone
0 Likes
Reply
natafine
Halo
Options
Samsung Apps and Services
Is Samsung going to credit all AT&T users who cannot use their phones after this failed update? I pay good money a month for a $1100 phone that I cannot use after an update that was pushed out and destroyed my phone. And you're telling me that I have to pay $200+ for a service I can't use until a fix is made???? I want a credit!!!
Ryan891
Supernova
Options
Samsung Apps and Services
AT&T should credit you. The update issue is due to changes they made to the dialer. I don't see Verizon or unlocked users having the issue. It appears to be the AT&T "orange" dialer causing the problem.
natafine
Halo
Options
Samsung Apps and Services
Whoever!!!! I don't care!!!! I'm very upset right now. A $1100 phone I can't use!!!!!
0 Likes
Reply
Ryan891
Supernova
Options
Samsung Apps and Services
My point was to try and help. You'd have better luck reaching out to AT&T then here.
0 Likes
Reply