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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
pyelamo
Cosmic Ray
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Samsung Apps and Services
Same issue here. I have been looking for a solution but nothing yet.

The only workaround is installing Google Phone App and setting it up as a default for phone. In that way you will be able to answer and make calls.
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Samsung Apps and Services
That's what I was thinking too, thank you for confirming that 🙂
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userofuFItQWr2
Asteroid
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Samsung Apps and Services
Following.. Same issue
userofuFItQWr2
Asteroid
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Samsung Apps and Services
I'm texting with Samsung support so we'll see what comes from it
ABishop95
Cosmic Ray
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Samsung Apps and Services
Need to download Google phone app until they fix the errors in the latest update
userofuFItQWr2
Asteroid
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Samsung Apps and Services
That's what they did. Remoted into my device and downloaded Google Phone
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natafine
Halo
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Samsung Apps and Services
Is Samsung going to credit all AT&T users who cannot use their phones after this failed update? I pay good money a month for a $1100 phone that I cannot use after an update that was pushed out and destroyed my phone. And you're telling me that I have to pay $200+ for a service I can't use until a fix is made???? I want a credit!!!
Ryan891
Supernova
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Samsung Apps and Services
AT&T should credit you. The update issue is due to changes they made to the dialer. I don't see Verizon or unlocked users having the issue. It appears to be the AT&T "orange" dialer causing the problem.
natafine
Halo
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Samsung Apps and Services
Whoever!!!! I don't care!!!! I'm very upset right now. A $1100 phone I can't use!!!!!
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Ryan891
Supernova
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Samsung Apps and Services
My point was to try and help. You'd have better luck reaching out to AT&T then here.
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