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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
JUMP TO SOLUTION
631 Replies
LeoWyatt89
Nebula
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Samsung Apps and Services

I get its frustrating guys, but I really see the moderator's post as Samsung being aware. I wouldn't expect a quick fix with the holidays occurring, everything is going to be delayed this time of the year. Bear with them. If the mods say they have reported it, please make sure submit your error reports. 

thehumungus
Constellation
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Samsung Apps and Services
Downloade the google phone app, fixed the problem. Disable the samsung version
Javier60
Cosmic Ray
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Samsung Apps and Services
I fixed my phone dialer by going into safe mode and found an app was causing the problem, I had a theme applied that caused issue with dialer it was not compatible with new update Android 14 UI 6 hope it helps someone.
timclements5
Cosmic Ray
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Samsung Apps and Services

how do you go into safe mode?

timclements5
Cosmic Ray
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Samsung Apps and Services

ok figure out safe mode. But what did you do to find the app causing the issue?

Tru Lee
Asteroid
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Samsung Apps and Services

Where did you do to find the app causing the issue?

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usernIImtR6iTa
Asteroid
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Samsung Apps and Services
Same issues here! How do I get into safe mode. Please help!
LongHiker
Legendary Samsung Care Ambassador
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Samsung Apps and Services
danielle44
Asteroid
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Samsung Apps and Services
Since my last update I can't answer my calls because the screen is white.
BayouBoy3
Galaxy
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Samsung Apps and Services
Someone else was having the same issue. I suggested using Google phone until December's security patch or do a hard cache clear out.