Bowerjeff
Cosmic Ray
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3 weeks ago in
Samsung Apps and Services
Do i need to have a samsung pay cash card account open to cashout the Samsung Cash Back Rewards!? I have been unable to get a Samsung Pay Cash Card because this error pops up and the phone number only asks for a "valid" number, but when i enter my phone number, it automatically hangs up! i have tried other samsung customer service phone numbers to get to someone, but, they are no help at all!! i hope i can cash out my Samsung Cash Back rewards without a samsung pay cash card account!!
![image image](https://us.community.samsung.com/t5/image/serverpage/image-id/1165477i762A0B8961F13202/image-size/large?v=v2&px=999)
2 Replies
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Community Manager
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3 weeks ago in
Samsung Apps and ServicesHi Bowerjeff, Thanks for being part of the Community! We understand wanting to take advantage of the cash back rewards.
For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-844-726-7297.
For additional information, check out the FAQ's here:
Bowerjeff
Cosmic Ray
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3 weeks ago in
Samsung Apps and Services
thank you,, i have called and found out that Samsung Cash Back Rewards Card is seperate from the Samsung Pay Cash Card!! i will continue to use the cash back rewards!!
![](/skins/images/38C81447F0F9647DF541D476B8CA98DA/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/38C81447F0F9647DF541D476B8CA98DA/responsive_peak/images/icon_anonymous_message.png)