JUMP TO SOLUTION Solved

Original topic:

Samsung Pass: Couldn't verify fingerprints

(Topic created: 04-20-2023 03:56 AM)
11874 Views
Mukkesh
Constellation
Options
Samsung Apps and Services

Hey, 

        So, I recently Got a S23 Ultra, and started setting up my device and finshed setting up. Then when i tried to setup samsung pass, I logged into my and tried to verify my fingerprint.

 

 It keeps popping the error "Couldn't Verify Fingerprints" please try again. 

I went through solutions in the forum, which said to try disconnecting wifi and try with mobile data and yea i tried switching to mobile data and tried a several times still it shows the same error. 

Also i triend forcestop, clear cache and data, Uninstalling and Reinstalling, removing my samsung account and relogin, removing fingerprints.

Expecting for solutions, Thank you!!!

Screenshot_20230420_122317_Samsung Pass.jpg

209 Replies
TasTikras
Constellation
Options
Samsung Apps and Services

Same.. Re-added fingerprint, cleared Samsung Pass app data, cache, tried with wifi or cellular data. Won't work

0 Likes
Reply
IamAndroid
Constellation
Options
Samsung Apps and Services

I am experiencing the same issue as from today. Galaxy S21. Was working until today.

0 Likes
Reply
JHJPitzer
Constellation
Options
Samsung Apps and Services

I also have the same problem upgraded to a S23 ultra 

0 Likes
Reply
AlaAbbasi
Constellation
Options
Samsung Apps and Services

I have same issue happend today. I have two mobile s9 and z4 one is giving no network connection and the other couldn't verify fingerprints, I did all work around but didn't work, appreciate you support. 

0 Likes
Reply
mmil
Constellation
Options
Samsung Apps and Services

I've the same issues on S22. Today, Samsung Pass started from complaining about missing network connection, and after clearing the app it couldn't verify fingerprints. No solution so far.

0 Likes
Reply
sicopeland
Constellation
Options
Samsung Apps and Services
I am having the same issue.
0 Likes
Reply
Aldert89
Constellation
Options
Samsung Apps and Services

Same here with a S21 back from repair

0 Likes
Reply
renethomaz
Constellation
Options
Samsung Apps and Services

yea same with s23 ultra. frickin resetted my phone twice. so annoyed

0 Likes
Reply
Nabiel
Constellation
Options
Samsung Apps and Services

Same issue tried everything it’s not working, the app started this strange behavior just today

0 Likes
Reply