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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 11:19 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Bidho123
Constellation
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Samsung Apps and Services

I’m experiencing the same! I’m glad to see I’m not the only one!

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Members_nKdQ2gr
Constellation
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Samsung Apps and Services

I've had the same problem, just turned the TV on and all I'm getting is antenna TV. No app anywhere to install

Model : UN50M5300

Regina2011
Constellation
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Samsung Apps and Services

I’m having the same exact problem & it started today. I’ve been looking up every way to fix this and nothing changed yet !! I also only buy Samsung tv’s just for this feature . Now I’m having this problem. Send help pleaseeeee.

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homesnc1
Constellation
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Samsung Apps and Services
Also gone.
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sjack2024
Constellation
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Samsung Apps and Services
Same here!
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Maester
Constellation
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Samsung Apps and Services

Same thing here.  Watching TV Plus this morning and poof it was gone.  When I check

the app it says "Terminated."  By whom?  No idea.  All my other apps (Netflix, etc) are working.  

Bardes88
Constellation
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Samsung Apps and Services

Yup exact same thing happened to me 

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kmason72
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Samsung Apps and Services

Samsung, we are going to need some information here.  Even if it's uncomfortable for you.  Start talking.

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userW61FhxwnHY
Constellation
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Samsung Apps and Services

The funny thing is I was headed to best buy to pickup a new Tv for the den. I'm going to wait till this afternoon for this to be resolved or I may find myself with a new Sony. A major selling point for Samsung is Tv plus, without it its no better then a Walmart brand Tv. I have asked my friends on Facebook, it seems many people are having this problem. Not great marketing to do this the week running up to Xmas. It better just be a problem and not a permanent removal.

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userwEQn9XOd4R
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Samsung Apps and Services
Would have been nice to have some communication regarding this, as I gave 4 TVs that it disappeared from. I will wait.
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