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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 02:34 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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JustinHart1
Constellation
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Samsung Apps and Services
Mine is gone too with no way to reinstall
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Rileyslife
Constellation
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Samsung Apps and Services

Mine too. I’m in Canada. App is gone. Firmware is up to date. Where did it go? 

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Members_sywXBJG
Constellation
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Samsung Apps and Services

Mine is also missing. Tells me to set up cable instead 😕

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JoGracie
Constellation
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Samsung Apps and Services
Lost mine too
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RandRmaine
Constellation
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Samsung Apps and Services

same and I blamed the kids as well.

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tigertman
Constellation
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Samsung Apps and Services
I just came home and find that my samsung TV plus is unavailable. It says it was deleted. I sure didn't delete it. Why is this happening? How do I get this back?
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Rpulscher
Constellation
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Samsung Apps and Services

Same in South City St. Louis! Following….

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Kate26
Constellation
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Samsung Apps and Services

same thing here…this has happened previously and then all of a sudden it came back so I am hopeful this comes back once the company realizes they have a problem.

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pibcos
Asteroid
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Samsung Apps and Services

Got this message from Samsung support:  

Okay! We apologize for the disruption to your Samsung TV Plus Service. We are aware of the problem and are working to restore availability of the app as quickly as possible, so you can continue to enjoy streaming free shows and movies. Thanks for your patience.

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james-tijeras-nm
Constellation
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Samsung Apps and Services
Non functional TV as well, 3:35 mountain time
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