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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 02:40 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
argus733
Constellation
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Samsung Apps and Services

It has been hours without anything, 4:30p weds 12/20/2023.

You haven't even put out a statement. This makes you look very bad to your client base, and shareholders. You must be hiding something pretty scary from your stand point. Got a few dead bodies in the basement? Stalling for time while you avoid the authorities?

It was a very stupid choice to not stay on top of this.

VerbumVeritum
Galactic Samsung Care Ambassador
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Samsung Apps and Services
noneofyourbusness
Constellation
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Samsung Apps and Services
I'm 8n the same boat
Birdie731
Constellation
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Samsung Apps and Services

Any recents updates from on TV plus. Waiting all day. Is this problem nationwide?

Nikki_Evans
Cosmic Ray
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Samsung Apps and Services
We apologize for the disruption to your Samsung TV Plus service. We are aware of the problem and are working to restore availability of the app as quickly as possible. We apologize for the inconvience and appreciate your patience. Thanks for calling Samsung
cincinnatiking
Asteroid
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Samsung Apps and Services
It's with three of my TV's here in Ohio, so I'd say it's nationwide
Astone86
Constellation
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Samsung Apps and Services
It's gone on my tv but still on my phone
user9zEeE0BmlL
Asteroid
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Samsung Apps and Services
We are in the same boat, got up this morning and no SAMSUNG TV PLUS on any of my 5 SAMSUNG devices
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useraXqQyv0RHd
Constellation
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Samsung Apps and Services
Same here. Starting to suck.
DLaw1
Constellation
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Samsung Apps and Services

No Samsung TV all day long