Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 03:07 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
grandam
Constellation
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Samsung Apps and Services
So **bleep** off myself this sucks
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TXTrish
Asteroid
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Samsung Apps and Services
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candycane 9
Asteroid
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Samsung Apps and Services

Ours to been out all day  what is going I thought I read there doing an update on it it will take. 48 hours to do 

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Jpayne113
Constellation
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Samsung Apps and Services

Same here… nothing, gone. Will keep checking in for update. 12/20/2023 5:42 pm cst

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Gregg0321
Asteroid
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Samsung Apps and Services
Mine's gone too
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Nickname629
Constellation
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Samsung Apps and Services
Same here
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DanieS
Constellation
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Samsung Apps and Services

Since I cannot reply to the Community leader post regarding the disappearance of the Samsung TV Plus app to all 9 of my Samsung tvs.  I wanted to say when i went to check the latest version of the TV software all of the tvs has that option greyed out; so I can't even see if an update is needed.  It literally disappeared while I was watching a show.

GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
The issue is currently being worked on hopefully restored soon


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KristineAz
Asteroid
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Samsung Apps and Services

Define “soon”.

Other threads have people saying 24-48 hours.

Why didn’t Samsung give people a  head’s up??

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matka121
Constellation
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Samsung Apps and Services

 Hopefully it will be restored shortly. I was in the middle of watching a program when poof it was gone. 

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