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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Members_Q0rs7QJ
Constellation
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Samsung Apps and Services

Mine too

 

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PrettyBritty85
Constellation
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Samsung Apps and Services
I really thought I was the only person. I turned the TV on and Samsung TV plus was gone. I can not get it back through the app store on the TV. I actually like Samsung Tv Plus and would like it back
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Wconner0190
Constellation
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Samsung Apps and Services

Ours is gone. Tried factory resetting and still nothing. My other 55inch still has it. I wonder if they killed support for it?

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Members_yzAT5cz
Constellation
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Samsung Apps and Services

Why didnt Samsung just update the app when the new version was ready rather than completely uninstalling itself? How will we know when the update is available? This is frustrating how this was done.

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Wconner0190
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Samsung Apps and Services

Ours did too on our newer 55inch but my older 55inch still has it. We tried resetting and searching in the app store thing and it isn't there. They might have killed support for it. 

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Devious1
Constellation
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Samsung Apps and Services
Why has Samsung tv plus app disappeared from my television?
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Curt0091
Constellation
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Samsung Apps and Services

It got nuked… 😞

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RenaW-Philly
Constellation
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Samsung Apps and Services

WOW!! I'M not the only person who lost it. I thought my grandson got the remote. I've been trying for over an hour to find the app. It's as if it gone!! 

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Steve D
Constellation
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Samsung Apps and Services

Same thing happened to me. I have 4 samsung TVS and the Samsung TV Plus App just disappeared.  I wasted an hour trying to find out why. I now find out from later messages here that Samsung are in a process of upgrading the app.  It would have been nice if Samsung had forewarned there customers what they were doing. 

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N8dagr8-21
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Samsung Apps and Services

I was watching fear factor at 1248 pm EST and it just stopped then the app just disappeared. Strange. I tried downloading again but not dice. 

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