Original topic:

Samsung Trade in issues

(Topic created: 12 hours ago)
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jsc1976
Constellation
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Samsung Apps and Services
Has anyone else have issues with Samsung Trade in? They have been very poor at resolving my issue. Customer service is frustrating to deal with.

Any help or advkce?

1 Solution


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Solution
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

My trade in’s have always went smoothly I did have to call once because it was coming up on 30 days and still wasn’t processed so they manually approved my trade in.  customer Service has always been great to me with over 10 trade in’s.

If you’re having an issue with your trade I suggest contacting Customer Service and asking for a Supervisor to help with your issue 



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services

My trade in’s have always went smoothly I did have to call once because it was coming up on 30 days and still wasn’t processed so they manually approved my trade in.  customer Service has always been great to me with over 10 trade in’s.

If you’re having an issue with your trade I suggest contacting Customer Service and asking for a Supervisor to help with your issue 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.