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Original topic:

Samsung members app problem

(Topic created: 09-19-2021 05:49 PM)
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Samsung Apps and Services
Why can't I touch the heart on people's posts anymore to like the comment?
12 Replies
usert1fG63aDtE
Cosmic Ray
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Samsung Apps and Services
Good question I can't either
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Likes your reply :heart_suit: (making my own I guess lol)
Ariscott56
Supernova
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Samsung Apps and Services
Seems like I can't even comment of certain forums either.
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Samsung Apps and Services
Oh wow
Solution
SamsungRei
Community Manager
Community Manager
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Samsung Apps and Services

I am sorry to hear you are having trouble using the Community within the Members app. Try clearing the app cache and then restarting the phone. https://www.samsung.com/us/support/answer/ANS00077611/ If the issues still persists, please submit an error report through the Member app. You can also try accessing the Community from a web browser to see if that allows you to respond and like posts. If you are experiencing issues with Community both in the Members app and from a web browser, please send a private message so I may look into this further for you. http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



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Je655
Red Giant
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Samsung Apps and Services
Are you trying to add a picture to the posts you can't comment on? And how about bookmarks is everyone else's working?
https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Like-button/td-p/2000799
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Ariscott56
Supernova
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Yep, tried to help someone by showing them how useful 'Good Guardians' was.
Anonymous
Not applicable
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There
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Samsung Apps and Services
💖