Samsung music screenshot scroll option problem

[ultrainjanatsu]

I took a screenshot on samsung music and I didn't see the scroll option can y’all fix this please 

[SamsungJam · Accepted solution]

We would be happy to look into this.  Could you provide the model of your phone?  

In some cases, this works

1. First, enable Smart capture from Advanced settings.
2. Navigate to the screen you want to take a shot of.
3. Take a screenshot like normal.
4. Once you take a screenshot, tap on Scroll capture (previously “capture more”) from the options that will show up at the bottom of the screen.
5. Keep tapping the Scroll capture button to keep going down the page until you are done.