JUMP TO SOLUTION Solved

Original topic:

Samsung music screenshot scroll option problem

(Topic created: 02-22-2021 02:39 PM)
1087 Views
ultrainjanatsu
Cosmic Ray
Options
Samsung Apps and Services
 
image
I took a screenshot on samsung music and I didn't see the scroll option can y’all fix this please 
1 Reply
Solution
SamsungJam
Community Manager
Community Manager
Options
Samsung Apps and Services

We would be happy to look into this.  Could you provide the model of your phone?  

In some cases, this works

  1. First, enable Smart capture from Advanced settings.
  2. Navigate to the screen you want to take a shot of.
  3. Take a screenshot like normal.
  4. Once you take a screenshot, tap on Scroll capture (previously “capture more”) from the options that will show up at the bottom of the screen.
  5. Keep tapping the Scroll capture button to keep going down the page until you are done.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.