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SmartSwitch won't update note 8

(Topic created: 07-29-2019 08:46 PM)
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ShaggyTheNerd
Cosmic Ray
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Samsung Apps and Services

I have a factory unlocked Note 8 on sprint and I can't get it to update through SmartSwitch. I got a few errors downloading but when it was done downloading it gets stuck on the downloading to phone screen at %0 and no matter how many times I have tried today it just won't finish.

Is there something I am doing wrong? Manually trying to update VIA the android Securty Update option doesn't return any updates.

Frustrating. Maybe older SmartSwitch software will work? Any links to the previous versions?

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Solution
JimKar
Asteroid
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Samsung Apps and Services

I had the same problem a couple of days ago. I uninstalled smart switch from my PC and reinstalled then it worked fine.

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3 Replies
ShaggyTheNerd
Cosmic Ray
Options
Samsung Apps and Services

I just tried it again and it updated. Maybe it was bad firmware?

Solution
JimKar
Asteroid
Options
Samsung Apps and Services

I had the same problem a couple of days ago. I uninstalled smart switch from my PC and reinstalled then it worked fine.

ShaggyTheNerd
Cosmic Ray
Options
Samsung Apps and Services

@JimKar I believe that is what solved my issue. Can't tell for sure but it finally worked. Sometimes the software is buggy and a reinstall fixes any issues. Cheers

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