Unable to log into my Samsung account due to not having old number

[FranciscoJQ]

I have a problem with my samsung account because I can't log in because I don't have my old phone number please I need help to recover it

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[ChaosSaber · Accepted solution]

If you have the IMEI that was registered on the account, you can call them and have 2 step disabled so you can change the phone number

[FranciscoJQ]

can you tell me the phone number or the steps I should follow

[ChaosSaber]

Just go to samsung.com or from the Members app and go to contact us

[Ltaly]

I forgot my pin