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error code 36-302 on samsung home connect

(Topic created: 01-24-2024 11:20 AM)
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userRwZYsqBr95
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Smart Home Support

my samsung home connect hub will not install on smartthing hub.  smartthing see it and asking if i want to connect and i say yes. but after 69% of install it give me this error code 36-302.  can anyone one help me please. 

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Samsung_Moderator
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Hello, Welcome to the community! We found a similar thread to what you’re experiencing in our Smart things community here: https://community.smartthings.com/t/error-36-302-please-help/274416. We hope that this will help resolve your symptoms. If not, please feel free to post your feedback and inquiry within the Smart things community, so the experts can take a look into it! You can also contact our smart things team at, 1-866-813-2404 or by email at, support@smartthings.com

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Samsung_Moderator
Community Manager
Community Manager
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Smart Home Support

Hello, Welcome to the community! We found a similar thread to what you’re experiencing in our Smart things community here: https://community.smartthings.com/t/error-36-302-please-help/274416. We hope that this will help resolve your symptoms. If not, please feel free to post your feedback and inquiry within the Smart things community, so the experts can take a look into it! You can also contact our smart things team at, 1-866-813-2404 or by email at, support@smartthings.com

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