Original topic:

Can't add Hotmail account to contacts

(Topic created: 10-08-2024 09:27 AM)
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robtmrks
Asteroid
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Tablets

Although it works perfectly well on my Samsung phone, on my Samsung tablet, when I try to add my Hotmail account - which is where all of my contacts are stored - - to the Samsung contacts app, it says it is already connected. However, it is not connected. Because it is not listed under the accounts that are connected. And none of my contacts show up. The only accounts that it seems to allow me to connect our Gmail accounts. But my contacts are not under Gmail. My tablet is in Galaxy S8.

Again, it works fine in my Samsung phone.

8 Replies
Ekamek
Black Hole
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Tablets
You cannot add it from the seetings>accounts and backup? Adding it as a contact to another account may not allow for contact sync.
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robtmrks
Asteroid
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The account is listed under settings/accounts but it says "sync turned off for all" even though autosync is is turned on.

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Ekamek
Black Hole
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Tablets
You can manually turn the contact sync or all the options to force the sync. It's better to connect to WiFi for reliability.
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robtmrks
Asteroid
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Tablets

Sorry, I don't understand what you're saying.

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Ekamek
Black Hole
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You don't have to turn on all options to sync just contacts. Also, connecting to WiFi before you sync makes it easier for your contacts to be downloaded to the phone.
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bill-e
Cosmic Samsung Care Ambassador
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It's been a long, long time since I've thought about Hotmail but are the Hotmail contacts the same as the Outlook.Com contacts since Outlook.Com is hosting the Hotmail domain? 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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robtmrks
Asteroid
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Tablets

What options? Where are these options you are telling me about? Could you please explain clearly and completely what you are advising me to do? Everyday I get a new cryptic, unclear message from you but I simply do not understand what you are advising me to do.

 

And my phone is always connected to Wi-Fi. 

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robtmrks
Asteroid
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Tablets

Okay, So now I have a good reason to switch back to iPhone... 

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