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Original topic:

Forgot my password Tab A 10.1

(Topic created: 06-11-2020 07:31 PM)
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userTiC4RL42BC
Asteroid
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 Can someone please tell me how I can unlock my Samsung Tab A10? I forgot my password.

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Anonymous
Not applicable
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If you have a Samsung account on the device, you can try Find My Mobile: Link

 

If not, you can try Google's Find My Device: Link

userTiC4RL42BC
Asteroid
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Thank you SamsungGill. Unfortunately, I did not register my Samsung account on it. Smiley Indifferent

userTiC4RL42BC
Asteroid
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SamsungGill anything else I could try?

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MsBri1
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I can definitely understand how frustrating this may be. Have you tried to do a factory reset?

  • Ensure the device is powered off.
  • Press and hold the Volume Up and Power buttons.
  • Continue to hold Volume Up and Power buttons until the Android Recovery screen appears (about 10-15 seconds) then release both buttons. ...
  • From the Android Recovery screen, select Wipe data/factory reset. ...
  • Select Yes.

If this does not help I recommend sending your device in or visiting a local service center to perform this task. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.

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userTiC4RL42BC
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Yes, but my tablet is still power on and I have to enter the password to power it down so I am waiting for the battery to go dead then try the factory reset.  Right now my battery life is at 91%. I will let you know if it work SamsungBri....Thank you for the suggestion.

 

 

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userTiC4RL42BC
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SamsungBri

 

Thank you so much the battery life went to 0% in order for me to do a factory reset. I am in my tablet! 🙂

 

MsBri1
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Hooray :)! I am so happy to hear that. Feel free to reach back out to me if you have any questions or concerns.


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userFVgu0Gir1P
Constellation
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My brother gave me his Samsung tablet SM-T580 but does not remember the password and I don't think it was associated with a gmail account or registered with Samsung. I did a factory reset which erased all data but it still won't unlock without a password, as it says it was previously associated with another account. Is there a solution to this, to bypass the lock screen or something??? Thanks

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Anonymous
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I am sorry. You will need to recover the password for the account to access the tablet.

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