Galaxy 4 Tablet screen is detaching and stuck in safe mode.

[userIlFwBnLtsV]

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My Galaxy 4 tablet glass screen became partially detached on both long sides of the case. The short sides are still holding. Tablet boots up and is in staying in safe mode when on, and some apps don't appear. What to do? 

[bkmelas]

Take it back where you purchased it whether or no is in warranty

[Dageekster29]

You might have a battery swelling issue. When and where did you buy it.

[Samsung_Moderator · Accepted solution]

Hello! Since this screen is detaching this will cause a variety of issues. Since this is happening this will require service. Depending on your warranty you have a couple of options. 

- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334.