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‎05-04-2024
10:10 AM
(Last edited
‎05-08-2024
10:23 AM
by
SamsungCaleb
) in
Does anyone have news from Samsung regarding a much needed fix to register fingerprints and face recognition?
Solved! Go to Solution.
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‎05-04-2024 10:17 AM in
Tablets@Spedup Are you having issues with fingerprint detection? Have you tried recording multiple fingerprints? Do you have a screen protector installed?
It's working fine on my Tab S9+. I can open it using either of the fingers that I have recorded.
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‎05-04-2024 10:59 AM in
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‎05-04-2024 11:15 AM in
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‎05-04-2024 11:25 AM in
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‎05-04-2024 11:34 AM in
Tablets@Spedup The sensor may not work if your fingers are too dry or chapped. It may be helpful to moisturize your hands with hand lotion. Have you tried this?
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‎05-04-2024 11:52 AM in
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‎05-04-2024 11:44 AM in
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‎05-04-2024 11:59 AM in
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‎05-04-2024 12:08 PM in
Tablets![](/skins/images/142DE8DD3579D1DAED73421895A90FD7/responsive_peak/images/icon_anonymous_message.png)