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‎10-12-2022 08:01 PM (Last edited ‎02-04-2024 08:22 PM by SamsungChelsea ) in
TabletsThe recent update move all my apps on the external SD to my internal storage. I tried to move them back but got the error message not enough storage space. So I took the SD out and formated it via my computer and tried again to get the same error. I placed the SD in another device and had no issues. Just to be sure I purchased a new SD and put it in my Tab 7 lite and got the same error. This time I contact Samsung and together we tried to troubleshoot for about an hour. Nothing worked. It was said the last update caused the issue and Samsung is working to fix it.
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‎10-13-2022 06:35 AM in
TabletsEven though you've talked to Samsung, you should report the error.
Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎10-12-2022 08:41 PM in
TabletsYou are not the first to report this and unfortunately there's nothing that we can suggest in addition to what Samsung already went through with you. We can hope that Samsung can fix the issue soon.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎10-13-2022 07:33 PM in
Tablets- Mark as New
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‎10-13-2022 06:35 AM in
TabletsEven though you've talked to Samsung, you should report the error.
Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro