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Original topic:

Recent update moved all my apps on the external SD card to my internal storage

(Topic created: 10-12-2022 08:41 PM)
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Arin01
Constellation
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Tablets

The recent update move all my apps on the external SD to my internal storage. I tried to move them back but got the error message not enough storage space. So I took the SD out and formated it via my computer and tried again to get the same error. I placed the SD in another device and had no issues. Just to be sure I purchased a new SD and put it in my Tab 7 lite and got the same error. This time I contact Samsung and together we tried to troubleshoot for about an hour. Nothing worked. It was said the last update caused the issue and Samsung is working to fix it.

3 Replies
bill-e
Epic Samsung Care Ambassador
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You are not the first to report this and unfortunately there's nothing that we can suggest in addition to what Samsung already went through with you.  We can hope that Samsung can fix the issue soon. 

 

 
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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
Arin01
Constellation
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Tablets
Thank you
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Solution
bill-e
Epic Samsung Care Ambassador
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Tablets

Even though you've talked to Samsung, you should report the error. 

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV