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12-29-2021 11:34 AM in
TabletsSolved! Go to Solution.
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12-31-2021 09:47 AM in
TabletsHello, I would encourage you to check the charger and cord for the tablet and even use a different charger altogether if needed. I would definitely try to enter safe mode on the tablet and see if that can alleviate the issue- https://www.samsung.com/us/support/answer/ANS00062983/ is the article for safe mode. Regrettably, if this does not correct the concern we will suggest sending the tablet in for service and if you are out of warranty, you can use this link https://www.samsung.com/us/support/service/ to find a service center in your area or private message me https://bit.ly/3p4UuiW with your full model and serial number to review service options.
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