Original topic:

Samsung Galaxy S10 Ultra tablet keyboard case keys typing multiple times issue

(Topic created: Wednesday)
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userb0R8OYPQbE
Asteroid
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Tablets

I recently purchased a new Samsung Galaxy S10 Ultra tablet with their keyboard case.

 
Whenever I try to use the keyboard, it types whatever key you hit multiple times. I tried another earlier model keyboard with the same result. 
 
Anyone else have this issue or have an idea how to fix it please?
 
Thanks in advance!!
14 Replies
userb0R8OYPQbE
Asteroid
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Tablets
That's great!! Thanks for doing that for all of us!!
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user_ams007
Planetary Samsung Care Ambassador
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Tablets
You're welcome, and I am sorry that you are experiencing problems with your new tablet, I truly believe that it's software-related
user_ams007
Planetary Samsung Care Ambassador
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Tablets
Please hang in there. We will find a solution to this problem, Community Feedback is extremely important because it helps other members who are experiencing the same problems
user_ams007
Planetary Samsung Care Ambassador
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Tablets
The only thing that I didn't try was a factory reset on the Tab s10 Ultra, If someone resets their tab and the issue is resolved, please update this Thread
shampoohappymeal
Constellation
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Tablets

oooooookay, any word back from Samsung? it really sucks to have the flagship tablet that won't even type with a keyboard. even worse when you bought it for that reason.