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‎10-06-2023
03:38 AM
(Last edited
‎10-06-2023
02:00 PM
by
Samsung_Stephan
Hi,
Yesterday I turned off my Tab s6 lite, and it would not turn on. I figured the battery must have run out, so I let it charge overnight. In the morning, though, it still would not turn on. I've tried forced restart with no luck.
The device is currently running on Stock Lite ROM, which could have something to do with this. Another thing worth mentioning is that the tablet broke almost immediately after inserting a Chinese SD-card into it. However, this issue seems to be very common with this model, so I doubt that it has anything to do with the custom ROM or the SD-card..
The unpleasant fact is that the tablet has no warranty for I have installed a custom ROM, and just letting a technician have a look costs a small fortune.
Any suggestions? Thanks!
Solved! Go to Solution.
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‎10-06-2023 04:14 AM in
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‎10-06-2023 04:22 AM in
TabletsYes I have, with no luck.
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‎10-06-2023 04:34 AM in
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‎10-06-2023 04:36 AM in
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‎10-06-2023 04:43 AM in
TabletsI certainly will report back if any progress occurs.
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‎10-08-2023 08:42 AM in
TabletsAlright. Removing the battery didn't help either. I'm beginning to believe that the motherboard has fried somehow. No idea if it has anything to do with the Chinese SD-card - unlikely, i think.
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‎10-09-2023 03:21 PM in
TabletsHello! Thank you for reaching out! I see how this can be concerning with your tablet not turning on. At this point, I would recommend having a technician look at the tablet. As the tablet is unable to turn on there would be no other troubleshooting that we could provide that would be useful. Depending on your warranty you will have a couple of options for service.
- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one-year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800-726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot-type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334 or if you prefer you can also call in directly at 1-800-726-7864.