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‎04-05-2021 09:42 AM in
TabletsMy tab s7+ is unable to get an Internet connection on the 5g wifi setting. It works well on 2g indeed until recently the 5g worked well. Now it will connect to 5g but with a no internet error. I've tried resetting the WiFi connection in settings still the same. Even switching on and off doesn't change it. Any ideas would be appreciated. Its an annoying issue in a tablet this expensive.
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‎04-05-2021 10:00 AM in
TabletsI am sorry to hear about this. Please provide the model number and cellular carrier for your tablet.
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‎04-05-2021 10:13 AM in
TabletsLou, sorry I seem to have confused matters, I was referring to my WiFi connection. I should also say that all my other electronic gadgets connect to the 5g wifi as does my wife's tab s6 lite.
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‎04-05-2021 10:44 AM in
TabletsGot it. Let's try manually setting a DNS server. Go to Settings, search for and select Private DNS. Select Private DNS provider hostname. Enter dns.google as the hostname and save. Restart the tablet and check the connection.
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‎04-08-2021 01:38 AM in
TabletsHi tried that no difference, even tried it on auto. However seem to have fixed it myself. I removed a virgin powerline wifi extender and now the tablet is working consistently and fast on 5g wifi from the main router. The powerline adapter was for a tplink switch I was using and I've hardwired that.
Thanks for your help.