Purchased Front Load in 2020, I got a very bad allergic skin infection back in March 2023 and is just now clearing up In October 2023-could not figure out what the cause was. Then I noticed around July the Washer is not rinsing all the detergent and the drum always has a musty unpleasant odor. I have been running two more rinse cycles after every load since July and am using half the detergent I normally would use. I do self-clean every 3 months, clean the filter, empty the emergency drain line at the same time. My husband is a Plumber and cannot find any issues, drain line is not clogged. I wish I had never switched from the old school washing machines. This was quite a bit of money to only last not quite 3 years.
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Using smaller amounts of detergent seems to fix the issue. Cant believe I have had these for three years any never realized this. I believe you may have saved my skin.
I just read only use 2 teaspoons HE detergent-might be my problem. I was filling half of the detergent lid which is closer to 2 tablespoons. Will see if this solves the problem! Thank you