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07-25-2023
05:20 AM
(Last edited
07-25-2023
07:03 AM
by
Samsung_Stephan
Hi, I just bought my neighbors washing machine listed above and it's missing the liquid detergent
container (insert). I am using tide pods directly in the drum for now but would like to switch to liquid as
it is less expensive. I have 2 questions:
1. Can I pour liquid directly into the first (left) slot of tray safely without the liquid detergent insert ?
2. If not, how do I get this insert ?
Thank you 🙂
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07-25-2023
07:21 AM
(Last edited
07-25-2023
07:22 AM
by
Samsung_Stephan
Hello there, I am happy you've decided to join our Samsung family with the washer's purchase and would love to answer your questions, so you can enjoy the best performance this washer has to offer.
1. Can I pour liquid directly into the first (left) slot of tray safely without the liquid detergent insert ?
A) Yes however it is not recommended because the use of a liquid detergent guide ensures superior performance, reliability, and durability of the appliance.
2. If not, how do I get this insert ?
A) you can visit our online parts department at https://samsungparts.com/products/dc61-03510a or by phone at 800-627-4368 to obtain the accurate original Samsung part for the washer.
I would like to thank you for reaching out. I hope I've answered your questions, and please know we can access the e-manuals online for any future reference here- https://www.samsung.com/us/support/downloads/?model=N0053283&modelCode=WW22K6800AW/A2
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07-25-2023
07:21 AM
(Last edited
07-25-2023
07:22 AM
by
Samsung_Stephan
Hello there, I am happy you've decided to join our Samsung family with the washer's purchase and would love to answer your questions, so you can enjoy the best performance this washer has to offer.
1. Can I pour liquid directly into the first (left) slot of tray safely without the liquid detergent insert ?
A) Yes however it is not recommended because the use of a liquid detergent guide ensures superior performance, reliability, and durability of the appliance.
2. If not, how do I get this insert ?
A) you can visit our online parts department at https://samsungparts.com/products/dc61-03510a or by phone at 800-627-4368 to obtain the accurate original Samsung part for the washer.
I would like to thank you for reaching out. I hope I've answered your questions, and please know we can access the e-manuals online for any future reference here- https://www.samsung.com/us/support/downloads/?model=N0053283&modelCode=WW22K6800AW/A2