Hi, I have the same problem. I gave my phone to the guarantee check, they changed the whole screen part, but the problem is still there. It is so annoying! Please @Samsung_Moderator send this information about the error to the developers to fix it in the next update.
My A54 received an update a couple days ago and the issue persists. At this point this is beyond frustrating. Who has the time (and patience...) to re-send voice messages all the time!?
That's literally basic functionality that we should all be able to expect from a phone that cost several hundred dollars.
Same issue with the microphone here. Totally frustrated with the brand because of this. One would assume that they at least notify users about an upcoming update that would solve this.
Please follow each section step-by-step for the best possible resolution.
Once the troubleshooting is complete, if the mic is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting contact customer support at 1-800-726-7864.
