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yesterday (Last edited yesterday ) in
A Series & Other MobileHey everyone! I found a screen defect on my A35 it has a dead pixel at the top of the screen a little right of the selfie camera it only really appears on orange/red backgrounds is this covered under warranty? or do you need more dead pixels to qualify for a screen replacement? also I know its dead cause it's just a black dot.
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11 hours ago in
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9 hours ago in
A Series & Other MobileYeah it has no physical damage what so ever the phone is in mint condition.
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10 hours ago in
A Series & Other MobileThe warranty on all Samsung phone devices is 24 months. Iād recommend double-checking your purchase date before opting for a repair, as it can be quite expensiveāsometimes a significant portion of the cost of a new device.
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9 hours ago in
A Series & Other MobileIt's under warranty I only had the device for a week.
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9 hours ago in
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9 hours ago in
A Series & Other MobileI'll ask Samsung, there is a service centre 5min away from where I live, I kinda don't want to send it back to where I bought it from because they don't offer replacements just refunds and I don't have my old phone anymore as a backup.
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8 hours ago in
A Series & Other MobileYou should be within your cooling-off period. If itās been less than two weeks, youād usually be entitled to a like-for-like swap. Itās still worth double-checking to see what option offers the best outcome for you. Good luck!