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ā10-17-2023
08:07 PM
(Last edited
ā10-23-2023
05:41 PM
by
SamsungJoJo
) in
Solved! Go to Solution.
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ā10-27-2023 03:03 AM in
A Series & Other MobileTry to update your samsung account app in Galaxy store then reinstall the Goodluck
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ā10-27-2023
01:23 PM
(Last edited
ā10-27-2023
01:50 PM
by
SamsungAdam
) in
Thank you for reaching out. I can certainly understand your concern with getting the error message "Samsung account has been changed" message in Korean and I would be happy to look into this further for you.
First step to resolve these symptoms would be to uninstall and re-install the GoodLock app. If you have tried to uninstall and re-install the next step would be to wipe the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly.
If you have tried the troubleshooting steps above and are still experiencing these symptoms, I would recommend submitting an error report. This will allow our team of engineers to look into your symptoms further. Give this link a try for steps to submit a proper error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...
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ā11-05-2023 11:11 AM in
A Series & Other Mobile![](/skins/images/0E32D2071C778C9F6272213F66CBB55A/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/0E32D2071C778C9F6272213F66CBB55A/responsive_peak/images/icon_anonymous_message.png)