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01-08-2017 11:42 AM (Last edited 01-27-2023 04:13 PM by SamsungJoJo ) in
A Series & Other MobileWhen I answer or make a phone call, people can't hear what I'm saying. Its like the microphone is off. If I turn on and off the speakerphone then the regular microphone will work fine.. It only does it at the start of a phone call. Please help
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03-23-2017 02:26 PM in
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03-23-2017 02:33 PM in
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03-23-2017 05:37 PM in
A Series & Other MobileI am having the same problem. Did they tell you what the problem was??
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03-24-2017 05:49 AM in
A Series & Other MobileNo
I sent a longer reply to this yesterday but it didn't get posted about what steps were suggested to me.
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03-24-2017 05:52 AM in
A Series & Other MobileI sent a longer reply to this yesterday but it didn't get posted about what steps were suggested to me.
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03-24-2017 11:00 AM in
A Series & Other MobileOur filter might have picked something up. So it's not the mic itself not working properly, but something where it's in that specific call mode. I'm going to see what I can find out about how that software changes when between those two modes. If it was physically the mic, it wouldn't pick it up at all while in speaker mode.
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03-24-2017 11:55 AM in
A Series & Other MobileI very much look forward to anything you can find out. Thank you