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‎09-16-2019 04:30 PM in
A Series & Other MobileWhen I push the Shutdown Bottom, my phone can't go to sleep but keep turning to the lock screen.I've restarted a lot to times, but not working. In Setting, it says Timeout in 15 seconds but It has keep being bright for 3 hours .
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‎01-03-2020 02:43 PM in
A Series & Other MobileCan I please have your full model number, baseband version, and service provider?
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‎01-24-2020 12:17 AM in
A Series & Other MobileI have had this problem recently and it wouldn't go off screen lit so would drain battery within a couple of hrs. It's a hardware fault where the motherboard needed to be replaced. Luckily for me my phone wasn't even 6 months old so was fixed under warranty
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‎01-01-2021 03:05 AM in
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