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‎09-16-2019 04:30 PM in
A Series & Other MobileWhen I push the Shutdown Bottom, my phone can't go to sleep but keep turning to the lock screen.I've restarted a lot to times, but not working. In Setting, it says Timeout in 15 seconds but It has keep being bright for 3 hours .
Solved! Go to Solution.
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‎01-15-2020 08:58 AM in
A Series & Other MobileI have the same issue with my A70 (screen won't shut off, goes to lock mode, Android system flickers between USB connected and disconnected non-stop, phone gets hot because the screen won't shut off, battery drains.
None of the above solutions helped. My phone was 10 days old when this problem started.
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‎01-24-2020 06:36 AM in
A Series & Other MobileHi. Have you still got this issue as I had same problem and it turned out to be a hardware issue and they had to fit a new motherboard
@userxkLIONhuI4 wrote:I have the same issue with my A70 (screen won't shut off, goes to lock mode, Android system flickers between USB connected and disconnected non-stop, phone gets hot because the screen won't shut off, battery drains.
None of the above solutions helped. My phone was 10 days old when this problem started.
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‎01-23-2020 11:47 AM in
A Series & Other MobileI've followed those instructions and it hasn't worked. My phone screen still won't turn off!
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‎01-23-2020 12:05 PM in
A Series & Other MobileHave you had a technician take a better look at the symptoms you are experiencing?
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‎01-29-2020 06:06 AM in
A Series & Other MobileWE HAVE THE SAME PROBLEM DUDE AHHAHAAHAHAHA THIS IS SO ANNOYING
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‎01-29-2020 06:01 AM in
A Series & Other MobileI literally was about to post this but seriously we both have the same problems the usb connecting and disconnecting but I think we differ in the problem about it turning off. Everytime I press the power button it almost turns off and turns on again just started a day ago. Ive tried the cache delete thingy worked for a while I think. Any help would definitely help.
Thanks in advance!
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‎01-29-2020 06:40 AM in
A Series & Other MobileEven after doing this still wont off
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‎03-14-2020 01:59 PM in
A Series & Other MobileThis does not work just followed instructions.
Samsung needs to stop ignoring this and fix it. Phone is useless.
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‎12-14-2020 03:14 AM in
A Series & Other MobileThat solution was perfect! I spent a while looking for solutions online and nothing helped me. Samsung should use your suggestion as an official one. Thank you!
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‎12-05-2019 11:28 AM in
A Series & Other MobileSame problem here... battery drops fast when screen keeps showing the clock on the display. Always on Display switched off! Just changed the colour of the clock to black... hope that saves on battery juice@