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Need help getting a contact back

(Topic created: 06-05-2021 11:36 PM)
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bolo2427
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A Series & Other Mobile

I need help getting my contact back

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SamsungRei
Community Manager
Community Manager
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A Series & Other Mobile

I understand how frustrating this is. If you have deleted a contact there are a couple of things you can do. One would be to restore a backup if the contacts were backed up. This would restore all contacts and any new ones not backed up would be erased.  https://www.samsung.com/us/support/answer/ANS00060517/ You can use this article to make sure your contacts are syncing properly. https://www.samsung.com/us/support/troubleshooting/TSG01001453/ If you are unsuccessful in restoring the contact, it would need to be readded manually. https://www.samsung.com/us/support/answer/ANS00080368/



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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
A Series & Other Mobile

I understand how frustrating this is. If you have deleted a contact there are a couple of things you can do. One would be to restore a backup if the contacts were backed up. This would restore all contacts and any new ones not backed up would be erased.  https://www.samsung.com/us/support/answer/ANS00060517/ You can use this article to make sure your contacts are syncing properly. https://www.samsung.com/us/support/troubleshooting/TSG01001453/ If you are unsuccessful in restoring the contact, it would need to be readded manually. https://www.samsung.com/us/support/answer/ANS00080368/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.