Galaxy Book 2 won't charge or power on. (Blue light blinking)

[userP3Y16B23RO]

I have been having trouble with my Galaxy Book 2. It will not power on as of last night. When I originally started to charge it, it showed 1% charge. I left it on the charger for an hour and it still had 1% charge. I unplugged the charger and plugged it back up only to see no charging indicator and the blue light flashing. I held the power button down for a total of thirty seconds. I then did the same with the power and volume down button several times. I then repeated the cycle this morning and still no results.  Any other suggestions?

[SamsungLarry · Accepted solution]

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01109643/. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

[userosHY9TpZJE]

did you already have it fixed? mine doesn't turn on as well. no blinking lights at all. when plugged in , it only shows the battery indicator level, and still doesn't turn on

[uservNbeopVYSg]

Did u ever get it figured out? Mine is doing the same thing.

[SamsungLou]

@uservNbeopVYSg    We are sorry to hear about this. Please send the full model and serial numbers to this PM Link.

[Bumblecat]

this is worst device

[Bumblecat]

Galaxy Book 12 is not booting up.