I know how frustrating that can be! Out of curiosity, are you using the original charger that came with the laptop? Is it plugged into a surge protector or a wall outlet directly; and have you changed outlets it's plugged into?
It's possible that it'll need service if checking those few things doesn't work out.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
I know how frustrating that can be! Out of curiosity, are you using the original charger that came with the laptop? Is it plugged into a surge protector or a wall outlet directly; and have you changed outlets it's plugged into?
It's possible that it'll need service if checking those few things doesn't work out.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
