- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 05:47 PM (Last edited 08-31-2023 07:14 AM by SamsungRei ) in
Fold & Flip PhonesPhone stops charging after a while. Meanwhile, still connected to original charger it says charging again. This is annoying.
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
08-31-2023 07:14 AM in
Fold & Flip PhonesHello, We understand the frustration of the phone not holding a full charge while still on the charger.
We see you have already verified that the battery protect feature is not turned on.
Have you tested the phone in Safe Mode to see if an app is causing the behavior? https://www.samsung.com/us/support/answer/ANS00062983/
You can also try the troubleshooting steps here: https://www.samsung.com/ph/support/mobile-devices/what-to-do-if-your-galaxy-phone-is-not-charging/
We also recommend optimizing your device: https://www.youtube.com/watch?v=CPo4h2og_bE
In the event the troubleshooting is not helpful, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 06:01 PM in
Fold & Flip Phones@mermaid_89 A couple of things...
- If you have your phone configured to only charge to 85% it will stop charging there but then resume when it drops below 85%.
- If your phone gets too hot, it will pause charging until it cools down.
Of course, it could be the charger that you are using. Have you tried a different charger and different cable?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 06:05 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 06:49 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 06:58 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 07:15 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 07:26 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 06:59 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 07:48 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 07:56 PM in
Fold & Flip Phones