Original topic:

S-pen Pro/Z-fold4 no longer connecting for air actions

(Topic created: 05-15-2023 05:26 AM)
1372 Views
icksnay
Asteroid
Options
Fold & Flip Phones

I bought the S-pen/Z-fold for my zfold 4. It worked great until 2 updates ago. It works for everything except air actions. It just will not connect for air actions at all. I have tried all of the things you would try to get it to connect but it just won't. And of course I'm past the purchase warranty date and cannot return. Anyone with a solution?

4 Replies
LongHiker
Legendary Samsung Care Ambassador
Options
Fold & Flip Phones

@icksnay Sorry but the S Pen Fold edition does not support Air actions.

If you want to use Air actions you need to buy the S Pen Pro. 

icksnay
Asteroid
Options
Fold & Flip Phones
I'm saying that I have the spen pro when I posted "S-pen/Z-fold. The pro has that option
0 Likes
Reply
icksnay
Asteroid
Options
Fold & Flip Phones
This one, came in a box tagged spen pro20230515_052710_1000000894_1684153632.jpg
0 Likes
Reply
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Fold & Flip Phones

@icksnay Is it charged?

Make sure you are following these steps to connect the S Pen: https://www.samsung.com/us/support/answer/ANS00089222/ 

Also, when pairing, the phone should be unfolded.

If you still aren't seeing the air actions, try the steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001830/