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11-17-2022 08:07 AM in
Fold & Flip PhonesSolved! Go to Solution.
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11-17-2022 08:40 AM (Last edited 10-10-2023 09:46 AM by SamsungRei ) in
Fold & Flip PhonesHello, It can be frustrating when the protective film bubbles on the screen. It is recommended to have an authorized service location replace the film.
Take a look at the link to see if you are able to take advantage of the Z Assurance program.
https://www.samsung.com/us/support/service/z-screen-repair-promo/
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/