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Original topic:

The protective film on main screen is bubbled, what should I do?

(Topic created: 11-17-2022 08:40 AM)
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Vinnytskyi
Constellation
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Fold & Flip Phones
Protective film

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello, It can be frustrating when the protective film bubbles on the screen. It is recommended to have an authorized service location replace the film. 

Take a look at the link to see if you are able to take advantage of the Z Assurance program.

https://www.samsung.com/us/support/service/z-screen-repair-promo/ 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/