Solved: GALAXY BUDS PRO CHARGING CRADLE NOT CHARGING - Samsung Community

PENJAMO · ‎08-22-2021

Case wnt charge😡

SamsungRei · ‎08-27-2021

I understand how frustrating this is. You can try resetting the Buds from the Wearables app if the Buds are still connected to the app. https://www.samsung.com/us/support/answer/ANS00078085/ If the charging cradle is not charging, it is recommended to have the Buds and cradle evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky

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Ivorydove · ‎08-22-2021

Have you tried wireless charging? I charge mine by setting it down on the base of our lamp that does wireless charging.

PENJAMO · ‎08-22-2021

No I havent gonna have to try that thanks

SamsungRei · ‎08-27-2021

I understand how frustrating this is. You can try resetting the Buds from the Wearables app if the Buds are still connected to the app. https://www.samsung.com/us/support/answer/ANS00078085/ If the charging cradle is not charging, it is recommended to have the Buds and cradle evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

GALAXY BUDS PRO CHARGING CRADLE NOT CHARGING

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